Return & Refund Policy

Return Window

Eligible items may be returned within 30 days of delivery.

Return Conditions

Items must be unused, undamaged, and in their original packaging to be eligible for a return.

How to Start a Return

Contact us at support@coziogoods.com with your order number and reason for return. We will provide instructions on how to proceed.

Refunds

Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to the original payment method. Please allow a few business days for the refund to appear.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your item arrived damaged, defective, or incorrect, please contact us within 7 days of delivery at support@coziogoods.com with your order number and photos of the issue. We will work to resolve it promptly.